Behaviour and Family Liaison Officer
85 Commercial Street, London E1 6BG, UK
Job Type
Term-Time
Workspace
Office
Schedule
Monday to Friday, 9:00 am – 5:00 pm
Pay
£26,000 - £30,000 Per Annum (Pro rata) (dependent on experience and qualifications)
Application Deadline
15 December 2025
Expected Start Date
12 January 2026
About Us
OMG Education is a creative and trauma-informed Independent Alternative Provision School for 11–18-year-olds who are disengaged from mainstream education. We focus on personalised education, mentoring, and vocational pathways – supporting young people with SEMH needs, SEND, and those at risk of exclusion. Our mission is to help every young person develop the tools to succeed in education, work, and life.
About the Role
The Behaviour and Family Liaison Officer is a key member of the pastoral team, responsible for leading the school’s behaviour, attendance, and welfare strategies. You will champion trauma-informed and restorative practices, provide 1:1 support to learners with complex needs, and work closely with families, staff, and external agencies to promote a positive and inclusive school culture.
As part of your role, you will also be required to teach a subject of your choice, maintain a strong connection with learners, parents, carers and model positive behaviour and classroom management.
In addition, you will act as a key contact for families and carers—building strong relationships, supporting the welfare, reintegration and safeguarding, and ensuring the home-school connection strengthens student outcomes.
Job Description and Person Specification
Key Responsibilities
Behaviour Leadership
Lead on the implementation and daily management of the school’s behaviour policy
Provide targeted support and intervention to students presenting with challenging behaviour or SEMH needs
Lead restorative conversations, conflict resolution, and reparation sessions
Maintain and manage positive and negative behaviour points daily
Maintain and analyse behaviour logs and incident records to track progress and patterns
Welfare & Attendance
Monitor attendance and punctuality daily; follow up on absences and support reintegration
Support the DSL team with safeguarding referrals and welfare concerns
Liaise with families and outside professionals to build wrap-around support for learners
Coordinate home visits and welfare checks where required
Family Liaison & Multi-Agency Work
Build positive, trusting relationships with parents and carers
Act as the main point of contact for family engagement and support
Attend family meetings, EHCP reviews, and act as a representative in multi-agency forums (TAF, CIN, CP)
Support families in navigating services such as CAMHS, housing, or youth offending teams
Lead reintegration planning between school and home following absence, exclusion, or crisis
Pastoral & SEMH Support
Offer 1:1 mentoring and SEMH coaching to high-needs learners
Contribute to personalised support plans, risk assessments, and behaviour support plans
Support learners in crisis and create calm-down/regulated environments for dysregulated students
Contribute to EHCP reviews and input into multi-agency meetings (TAC, TAF, CIN, etc.)
Teaching and Role Modelling
Teach a subject of your choice, demonstrating effective classroom management and engagement
Promote high expectations through classroom delivery, presence, and relationships
Model a calm, professional, and reflective approach to conflict and behaviour
Leadership & Safeguarding
Attend SLT and pastoral briefings; contribute to school-wide planning
Deputise for the DSL when required (Level 3 safeguarding training provided)
Contribute to Ofsted preparation, staff training, and policy development
This job description is not exhaustive, and the postholder may be required to undertake other duties commensurate with the role as reasonably directed by leadership.
Person Specification
Essential:
Experience in youth work, AP, PRU, SEMH, or pastoral education
Strong knowledge of behaviour management and trauma-informed practice
Experience in leading welfare, attendance, or safeguarding work
Confident in teaching a subject of your choice
Excellent communication and de-escalation skills
Ability to work flexibly and remain calm under pressure
Proficient in MS Office Suite
Full Clean UK Driving Licence
Desirable:
QTS or relevant teaching qualification
Level 3 safeguarding training
Restorative or therapeutic training
Mentoring/coaching qualifications
Multi-agency working experience
Experience supporting learners with EHCPs or LAC status
What We Offer
Salary of £26,000 – £30,000
Flexible working pattern (e.g. term-time + 3 weeks option)
CPD and training in trauma-informed practice, safeguarding, and SEND
A supportive and values-driven team
Real impact working with vulnerable and high-potential young people
